1. Information We Collect
We collect information you provide directly to us, including when you create an account, make a purchase, or contact our support team. This includes: name, email address, shipping address, phone number, and payment method details (processed and stored securely by our payment partners — we never store raw card data).
2. How We Use Your Information
We use collected information to: process and fulfil your orders; send order confirmations and shipping updates; respond to customer service queries; and improve our products and website experience. We do not sell your personal data to third parties. Ever.
3. Data Storage & Security
Your data is stored on servers compliant with ISO/IEC 27001 information security standards. All data transmissions are encrypted via TLS 1.3. Payment data is processed through PCI-DSS Level 1 certified processors.
4. Cookies
We use essential cookies (required for site function) and analytics cookies (Google Analytics 4, used in anonymised aggregate form only). You may opt out of analytics cookies via your browser settings at any time.
5. Your Rights
Under the Digital Personal Data Protection Act 2023, you have the right to: access your personal data; request correction or erasure; withdraw consent at any time. To exercise any of these rights, contact us at privacy@skinish.in.
Questions about this policy? Contact us.